As KeyPass.shop specializes exclusively in digital products, our delivery policy is unique and designed to ensure instant access to your digital key without any need for physical shipping.
Non-Physical Products: We do not ship any packages or physical products. All of your purchases are activation codes, access keys, or electronic subscriptions.
Delivery Address: The sole and primary delivery address is the Email Address you provided during the checkout process.
Automated System: Our store relies on a fully automated delivery system that operates 24 hours a day.
Delivery Time: After your electronic payment is successfully processed (via Stripe or Paddle), the digital product (the code or activation link) is sent directly to your email address within a few minutes.
No Shipping Costs: Since there is no physical shipping, no shipping or delivery fees are charged on any order.
Check Your Inbox: Look for the delivery email in the Inbox of the email address you used for the purchase.
Spam/Junk Folder: If you do not find the message within 10 minutes, please check your Spam/Junk Mail folder; the message may occasionally be delivered there.
Delivery Details: The delivery email will contain your code and all the detailed instructions needed to activate your product.
In the event that you do not receive your code within one hour of payment confirmation, please immediately contact our support team via the "Contact Us" page, providing your Order Number and the email address you used for the purchase, so we can verify and resolve the issue as quickly as possible.